Frequently asked questions
What is the return policy?
We want you to love your Scream Kween gear. If something isn’t right, we’re here to help.
Returns & Exchanges
Because each item is made to order, we currently do not accept returns or exchanges for size, color, or buyer’s remorse. Please review sizing charts carefully before placing your order.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and a photo of the issue. We’ll gladly send a replacement or issue a refund.
Lost Packages
If your package appears lost in transit, please contact us and we’ll work with the carrier to resolve the issue.
When will I get my order?
4-10 business days
Where are your products manufactured?
Our garments are sourced from trusted global manufacturers and printed by our production partners. Because items are made to order, production may take place in different facilities depending on availability and shipping location.
How much does shipping cost?
Shipping costs vary depending on the size of your order, destination, and shipping method selected at checkout. The exact cost will be calculated and displayed before you complete your purchase.